What my customers say about us

MindAbility is a business coaching organisation, and we have clients all over the place – which means a lot of travel for me!

I needed to find a bright, sunny (excuse the pun), down to earth travel agent that can help me navigate the joys of travel during these weird times.

Caryn has never disappointed, in fact she has gone above and beyond on many occasions. One time we couldn’t check in for a flight to Costa Rica, she was able to check us on AND she sent me a text to see how we were getting on once we got there. Did I mention that that was at 9pm?

She is honest about pricing, and I know she cares! When you are far from home, that’s what matters right? Someone who cares, is professional and can help you out. I cannot recommend Caryn highly enough and she is my absolute go to when it comes to travel.

Sam Eaton (07th Nov 2022)

Caryn took the time to come round and listen to our ideas for our trip to America.

From those ideas she was able to book a package which included our flights, car hire and a hotel for the first part of our trip. We then had the option to book more hotels with her or book them ourselves as we went. We were away for six weeks and Caryn stayed in touch the whole time ensuring that we didn't need anything.

I will definitely be booking our next adventure with her. Professional, knowledgeable, friendly and helpful.

Thank you Caryn.

Nikki Carr Was-Palethorpe (06th Nov 2022)

With the turmoil of the last 12 months (2022, lots of cancellations & delays!) I knew that I wanted to have a 'real person' book my holiday.

I approached Caryn with a destination, dates and a budget. She found the perfect package for myself and 3 friends and we booked it with ease. A few weeks later I realised I ad made an error on the spelling of one of my friends names and it should have cost me £35 to amend, however Caryn was able to do this for me free of charge. I was very relieved! On the day of our flight, I received an email from EasyJet saying our flight had been cancelled!

I phone Caryn straight away and she checked out our options for us and helped is find an alternative option. Without Caryn I would have been unable to get hold of anyone at EasyJet and been completely lost.

I will ALWAYS be booking with Caryn in the future!

Astra Birch (13th Oct 2022)

Since we met Caryn she has always made the process of booking our family holidays
stress-free, easy and at no more than it would have cost do book ourselves.

Caryn is very passionate about travel, knowledgeable and puts us at ease, always
taking the time to understand our requirements and assist us with booking, what have
been some great holidays in lodges throughout the UK.

A common misperception is a travel consultant is going to cost you more, this is not the
case, all the holidays have either cost the same or less than if we had booked ourselves,
yet we've had the benefit of a personal service and Caryn on the other end of the
phone should we have any questions.

Our son's school has also been signed up to their Partners In Travel programme,
through which we've had positive feedback on the service provided by Caryn by families
and grandparents of children at the school who have booked their holidays with Caryn.

I would have no hesitation in recommending Caryn Wright at Not Just Travel Dreams
for any holidays requirement - you get a personal service along with being safe in the
knowledge you holidays is ABTA and ATOL protected.

Daniel Wickens (31st Jul 2022)

“My wife and I will be celebrating our 25th wedding anniversary in Dec, and we want to plan a month long, driving tour around Europe, next May. It will be quite a complicated trip, with passing through a number of countries, and mixing luxury hotels (it is our 25th after all) with more functional stays. So we felt we could do with some help from a professional, and approached Caryn. We had an initial meeting with her, and immediately knew that we were in safe hands. Caryn was so enthusiastic about our trip, and interested in us and what we want to do. She made some great suggestions and helped us work out our next steps. She is clearly going to be a fantastic asset with her experience and knowledge. We are really looking forward to our next meeting with her, when we have firmed up our route and are ready to start booking more things”.

Alan Harbord (08th Jul 2021)

“Last week, having finally sorted out holiday dates with my family, I decided to book a summer holiday in the UK for a specific week in July during school holidays.  I had been keeping an eye on holidays during lockdown and I already knew that cottages and campsites on my favourite websites had been fully booked for some time, let alone at a four weeks’ notice.  I knew that searching for a holiday on the internet would take me time that I didn’t have and I couldn’t be certain that the holidays I saw advertised were genuine, even if I did find any.  I spoke to Caryn and within a couple of hours she had come back with a perfect cottage which I would have been happy to book even with the normal pre-coronavirus choice.  It cost me nothing to book securely through Caryn, saved me a massive amount of time and did not cost me a booking fee.  I will never be booking my own holidays again – thank you Caryn.  You are quite simply amazing.”

Jill Thomas (17th Jun 2021)

Thank you Caryn for taking the trouble to research and put together a couple of options that met our criteria for a special celebratory trip to Japan next year during the cherry blossom season for our 40th Wedding Anniversary. The whole process was so easy, professionally put together with additional guarantees due to booking during a pandemic.  There was no pushy sales process, you understood what we were looking for (because you took the time to ask us lots of questions) with lots of other amazing activities that we would not necessarily have even thought about let alone found! We are super excited about the choices that we made based on your research, professional expertise and contacts within the industry.  Whilst this was our first time using a Travel Professional Consultant, you made it all so easy and surprisingly cost effective that it won’t be the last as we still have many other trips on our bucket list!

To anyone looking to book a stress-free personalised trip, excellent customer service and value for money, I highly recommend using the services of Caryn Wright of Not Just Travel

Julie Waller (25th Feb 2021)

I can not highly recommend Caryn Wright of 'Not Just Travel' enough.

When she mentioned in her weekly presentation back in late January 2020 regarding an amazing Downtown Abbey Offer at Highclere Castle in late August I snapped up the opportunity as my partner loves Downtown Abbey.

The booking process was effortless through Caryn. Leading up to the 2 nights away Caryn kept us informed and circulated updates from the various parties given the current Covid-19 pandemic and even the night before the trip away Caryn kindly sought further information at our request and responded promptly. Highclere Castle met all expectations on this fantastic experience in every part from walking around the beautiful grounds and house and enjoying the wonderful champagne afternoon tea.

A wonderful few relaxing days and thanks again Caryn for your help.

John Whitlock (10th Sep 2020)

When you start planning your annual holiday, it is easy to think that you will “just” hop online and sort out your booking, but of course it never turns out to be that simple.  Why bother with all that hassle of hunting down deals and sorting out suitable flights when you know Caryn Wright of Not Just Travel!

Caryn does all the legwork finding the perfect trip to match your requirements, and amazingly this service does not even cost you a penny.  Caryn arranged a trip to Vienna and Budapest last year for us which included a train journey between the 2 capitals, and she even took care of the little details like organising the flight boarding cards so we didn’t have to remember to log on ourselves.

However, Caryn’s booking skills are not even the best part of her service!  This year Caryn arranged a trip to Berlin and the Harz Mountains for us in June.  This was all booked before the Coronavirus lockdown came along and put paid to all travel plans.  Caryn has been brilliant at communicating with the travel company and keeping us apprised of our options and the status of our holiday.  At a time when the press is full of would-be travellers desperately trying to get refunds from airlines, it has been very reassuring to know that Caryn has our back.

If you are planning a holiday, or even if you simply need a flight or hotel booking, I recommend that you get Caryn Wright to analyse your requirements and give you a quote.  You could have your travel needs sorted with the minimum of effort.

Steve Rice (25th Jul 2020)

Caryn took my brief and budget for a trip to see the Northern Lights and came up with the perfect package. I could not have wished for a better trip and it ticked the boxes for all of us with skiing, husky sledging, snowmobiling and the icing on the cake...the Northern Lights (she knows the right people😂). We loved it so much we are already speaking to Caryn about our next holiday!

Hayley Chester (30th Jan 2020)

Caryn provides an excellent service, saving me over £300 on flights for my adventure and suggesting alternatives to accommodate my requirements. I highly recommend Not Just Travel Dreams.

Danny Scheslinger (19th Nov 2019)

Wow - Just returned from an incredible trip to Las Vegas, booked through Caryn and I have to say I cannot fault the organisation and care that was provided. The location was perfect, her knowledge and dedication to making our trip the best was fantastic. Thanks Caryn. Definitely booking through you again next time.

Jo Hedger (08th Aug 2019)

Would definitely recommend booking with Caryn from Not Just Travel Dreams for any and all your travel related adventures. Good, fast, reliable services and very open to catering for exactly what you need. Talk about custom catered packages this is definitely the agent to use! Def a 10/10 from me

Alex Bitten (20th Jun 2019)

Just came back from a trip to Dubai-Hong Kong-Bangkok-Singapore and Kuala Lumpur. Caryn sorted everything from start to finish. even helping us out whilst we were there. I would highly recommend Not Just Travel Dreams, we have booked another trip in the UK with her help next year. I'm done with any other travel company now. Not Just Travel Dreams will be my go-to from now on. thank you so much Caryn

Paul Draper (30th May 2019)

Just back from a fantastic 2 weeks in Iten, Kenya doing some altitude training. Caryn helped take the stress out of booking what turned out to be a very difficult journey to plan! She is very professional and a pleasure to talk to, nothing is too much trouble. I'd never travelled that far before, let alone on my own so was a little apprehensive, but all went according to plan, will definitely be calling on her services again

Sarah Gruber (27th Feb 2019)